EU AI Chapter III - High Risk AI System - Article 24 Obligations Of Distributors

Oct 10, 2025by Rahul Savanur

Introduction

High-risk AI systems are those that have the potential to significantly impact individuals' rights and safety. These systems are often used in critical areas such as healthcare, transportation, and law enforcement. The EU AI Act categorizes these systems based on their intended purpose and potential risks, ensuring that they undergo stringent checks before deployment.

EU AI Chapter III - High Risk AI System - Article 24 Obligations Of Distributors

Key Obligations Of Distributors Under Article 24

Article 24 of the EU AI Act outlines specific obligations that distributors must meet when handling high-risk AI systems. These obligations are designed to ensure that distributors play an active role in maintaining the safety and compliance of AI technologies.

  • Ensuring AI Compliance: Distributors must verify that the high-risk AI systems they handle comply with all applicable regulations. This involves checking that the system has undergone the necessary conformity assessments and that it meets the required safety and performance standards.

  • Conducting Thorough Conformity Assessments: Conformity assessments are a critical step in ensuring AI systems meet regulatory standards. Distributors need to conduct comprehensive evaluations of the AI systems to verify compliance with safety and performance criteria. These assessments often involve rigorous testing and validation processes to confirm that the system operates as intended without posing undue risks.

  • Establishing Ongoing Compliance Verification: Compliance is not a one-time task but an ongoing responsibility. Distributors should establish procedures for continuous verification of AI systems to ensure ongoing adherence to regulatory requirements. This includes regular audits and assessments to identify any deviations from established standards and implementing corrective actions when necessary.

  • Engaging with Third-Party Auditors: Engaging with independent third-party auditors can enhance the credibility of the compliance process. These auditors bring an external perspective, providing objective assessments of the AI systems' compliance status. Their involvement can also help identify areas for improvement, ensuring that distributors maintain high standards of safety and performance.

  • Developing Comprehensive Documentation Protocols: Distributors should develop comprehensive documentation protocols that cover every aspect of the AI system's lifecycle. This includes initial design specifications, development processes, testing results, and compliance assessments. Detailed documentation provides a clear record of the system's development and compliance journey, which is essential for both internal reviews and external audits.

  • Utilizing Technology for Efficient Documentation Management: Leveraging technology can streamline the documentation process, making it more efficient and effective. Distributors can use digital tools and software to automate documentation tasks, reducing the potential for human error. These tools can also facilitate real-time updates and tracking of compliance records, ensuring that documentation remains current and accurate.

  • Monitoring and Reporting: Distributors have a duty to monitor the performance of high-risk AI systems and report any incidents or malfunctions to the relevant authorities. This proactive approach helps in identifying potential risks and implementing corrective measures promptly.

  • Cooperation with Authorities: Cooperation with regulatory authorities is a fundamental obligation. Distributors must provide access to necessary documentation and facilitate inspections or investigations as required. This cooperation ensures that any issues are addressed swiftly, minimizing potential harm to end-users.

  • Building Strong Relationships with Regulatory Authorities: Building strong relationships with regulatory authorities is crucial for effective compliance. Distributors should engage in regular communication with these bodies to stay informed about regulatory updates and expectations. A collaborative relationship fosters mutual understanding and support, facilitating smoother compliance processes.

  • Preparing for Regulatory Inspections: Preparation for regulatory inspections is an essential aspect of compliance. Distributors should conduct internal audits and reviews to ensure readiness for external inspections. This preparation includes organizing documentation, verifying compliance with standards, and addressing any identified gaps or issues before inspections occur.

  • Facilitating Transparent Communication with Authorities: Transparent communication with authorities is key to successful compliance management. Distributors should be open and honest in their interactions, providing accurate information and addressing any concerns promptly. This transparency builds trust and demonstrates a commitment to meeting regulatory requirements.

Risk Management Strategies For Distributors

To effectively manage the risks associated with high-risk AI systems, distributors can adopt several strategies:

  1. Implementing Robust Risk Assessment Procedures: Conducting thorough risk assessments is crucial for identifying potential hazards associated with AI systems. Distributors should implement procedures to evaluate the risks and ensure that adequate safeguards are in place.

  2. Developing Comprehensive Risk Assessment Frameworks: Developing comprehensive risk assessment frameworks is essential for effective risk management. These frameworks should outline the methodologies and criteria used to evaluate potential risks, including both technical and operational considerations. A structured approach ensures consistency and thoroughness in identifying and addressing risks.

  3. Involving Cross-Functional Teams in Risk Assessments: Involving cross-functional teams in risk assessments enhances the quality and depth of the evaluations. By including experts from various domains, distributors can gain diverse perspectives on potential risks and their implications. This collaborative approach ensures that all relevant factors are considered in the risk assessment process.

  4. Staying Informed About Regulatory Changes: The regulatory landscape for AI is continually evolving. Distributors must stay informed about any changes or updates to compliance requirements. This proactive approach ensures that they can adapt to new regulations and maintain compliance.

  5. Engaging in Industry Forums and Networks: Engaging in industry forums and networks provides valuable insights into regulatory trends and best practices. Distributors should participate in relevant conferences, workshops, and online communities to stay connected with industry developments. These platforms offer opportunities to learn from peers, share experiences, and gain a deeper understanding of the regulatory landscape.

  6. Collaborating with Legal and Compliance Experts: Collaborating with legal and compliance experts is crucial for navigating complex regulatory environments. Distributors should seek guidance from professionals with expertise in AI regulations to ensure accurate interpretation and implementation of compliance requirements. This collaboration helps distributors stay ahead of regulatory changes and mitigate potential compliance risks.

  7. Investing in Training and Education: Providing training and education to employees involved in the distribution of AI systems is essential. This ensures that they understand the compliance requirements and can effectively manage the associated risks.

  8. Encouraging Continuous Learning and Development: Encouraging continuous learning and development is key to maintaining a skilled and knowledgeable workforce. Distributors should provide opportunities for employees to participate in workshops, seminars, and online courses to stay updated on industry trends and advancements. This commitment to lifelong learning ensures that employees remain competent and confident in their roles.

  9. Leveraging Technology for Training Delivery: Leveraging technology for training delivery can enhance the effectiveness and accessibility of educational programs. Distributors can use online platforms, virtual reality simulations, and interactive modules to engage employees and facilitate learning. These technologies offer flexible and scalable training solutions that can be tailored to meet the needs of diverse teams.

Challenges Faced By Distributors

While fulfilling their obligations under Article 24, distributors may encounter several challenges:

  • Navigating Complex Regulations: The complexity of AI regulations can be overwhelming, especially for small and medium-sized enterprises. Distributors must invest in resources to understand the legal requirements and ensure compliance.

  • Simplifying Regulatory Complexity: Simplifying regulatory complexity is a priority for distributors. By breaking down regulations into manageable components, distributors can develop clear and concise compliance strategies. This simplification involves translating legal jargon into practical guidelines that employees can easily understand and implement.

  • Leveraging Technology for Compliance Management: Leveraging technology for compliance management can streamline processes and reduce the burden of navigating complex regulations. Distributors can use compliance management software to automate tasks, track regulatory changes, and generate reports. These tools provide centralized platforms for managing compliance activities, enhancing efficiency and accuracy.

  • Partnering with Compliance Specialists: Partnering with compliance specialists can provide valuable support in navigating regulatory complexities. These specialists have the expertise and experience to guide distributors through the intricacies of AI regulations. By collaborating with external experts, distributors can gain insights into best practices and develop robust compliance strategies.

  • Fostering a Culture of Innovation and Compliance: Fostering a culture that embraces both innovation and compliance is essential for success. Distributors should encourage employees to explore new ideas and technologies while maintaining a strong commitment to regulatory adherence. This culture promotes creative problem-solving and ensures that innovation aligns with compliance objectives.

  • Implementing Agile Compliance Practices: Implementing agile compliance practices can help distributors adapt to changing regulatory environments while fostering innovation. Agile methodologies enable quick iterations and adjustments, allowing distributors to respond to new regulations and market demands efficiently. This flexibility supports the development of innovative AI systems that meet compliance requirements.

  • Addressing Cybersecurity Concerns: High-risk AI systems are often targeted by cyber threats. Distributors must implement robust cybersecurity measures to protect the integrity and safety of these systems.

  • Developing Comprehensive Cybersecurity Strategies: Developing comprehensive cybersecurity strategies is essential for protecting high-risk AI systems. Distributors should implement multi-layered security measures, including firewalls, encryption, and intrusion detection systems. These strategies provide robust defenses against cyber threats and safeguard sensitive data.

  • Conducting Regular Security Audits: Regular security audits are crucial for identifying vulnerabilities and ensuring the effectiveness of cybersecurity measures. Distributors should conduct periodic assessments to evaluate the security posture of their AI systems. These audits provide insights into potential weaknesses and inform the development of targeted remediation plans.

  • Collaborating with Cybersecurity Experts: Collaborating with cybersecurity experts enhances the ability to address complex security challenges. Distributors should partner with specialists who have expertise in AI security to gain insights into emerging threats and best practices. This collaboration enables distributors to stay ahead of cyber threats and protect their AI systems effectively.

The Road Ahead For AI Distributors

As the AI landscape continues to evolve, distributors must remain vigilant and proactive in fulfilling their obligations under Article 24. By adopting effective risk management strategies and staying informed about regulatory changes, distributors can ensure compliance and contribute to the safe deployment of high-risk AI systems.

  • Embracing Continuous Improvement: Embracing continuous improvement is vital for adapting to the dynamic AI environment. Distributors should regularly review and refine their compliance strategies to ensure they remain effective and relevant. This commitment to ongoing enhancement supports the development of safe and innovative AI systems.

  • Building Resilient Distribution Networks: Building resilient distribution networks is crucial for navigating the complexities of AI distribution. Distributors should develop robust partnerships with suppliers, customers, and regulatory bodies to create a supportive ecosystem. These networks enable collaboration and information sharing, enhancing the ability to address challenges and seize opportunities.

  • Fostering Ethical AI Practices: Fostering ethical AI practices is essential for building trust and ensuring the responsible development of AI technologies. Distributors should prioritize transparency, fairness, and accountability in their operations. By adhering to ethical principles, distributors can contribute to the positive impact of AI on society and drive sustainable growth.

Conclusion

The obligations of distributors under Article 24 of the EU AI Act play a crucial role in ensuring the safety and compliance of high-risk AI systems. By understanding these obligations and implementing effective risk management strategies, distributors can navigate the complex regulatory landscape and contribute to the responsible development and deployment of AI technologies. Compliance frameworks and proactive cooperation with regulatory authorities are essential components of this process, ensuring that AI systems are safe, trustworthy, and beneficial to society. Through vigilance, collaboration, and a commitment to continuous improvement, distributors can lead the way in shaping the future of AI.